Terms of Service
1. About Us
Obsessive Films Ltd is a registered photography and videography business based in Manchester, UK.
All services advertised on this site are provided directly by us.
2. Use of the Website
You may browse, view and use this website for personal, non commercial purposes.
You must not:
• Copy or redistribute content without permission
• Attempt to interfere with the website’s security or functionality
• Use the site in any way that causes disruption or harm
We reserve the right to update or change any part of this website at any time.
3. Booking and Payments
• A booking is not confirmed until a deposit or full payment has been made, as stated in your invoice.
• Deposits are non refundable unless otherwise stated.
• Full payment must be made by the deadline shown on your invoice or contract.
• Failure to pay may result in cancellation of the booking.
All bookings require a signed service agreement, which outlines the specific deliverables for your project.
4. Cancellations and Rescheduling
If you need to cancel or change your booking:
• You must inform us in writing as soon as possible.
• Deposits are non refundable.
• Rescheduling is subject to our availability.
If we are forced to cancel due to illness or an emergency, we will either refund all payments made or arrange a suitable replacement photographer or videographer at no extra cost.
5. Service Delivery
All final images, videos and related content are delivered digitally through an online gallery or secure download link.
No physical items or printed products are supplied unless agreed in writing.
Delivery times vary depending on the project, but typical turnaround is provided in your contract.
6. Client Responsibilities
6. Client Responsibilities
You are responsible for:
• Providing accurate information about your event or project
• Securing any required permissions for filming or photography at your location
• Ensuring that the schedule and access arrangements allow us to complete the job
We are not responsible for delays or missed content caused by restricted access, late start times, or other issues outside our control.
7. Copyright and Usage
Obsessive Films Ltd retains full copyright over all images and videos created.
Clients receive a licence for personal or business use depending on the package they purchased.
You may not resell, edit or redistribute our work without written permission.
We reserve the right to use selected images or videos for portfolio, website, and promotional purposes unless the client requests otherwise in writing before the event.
8. Refunds
Refunds will only be issued if:
• We fail to provide the agreed service, or
• A cancellation is made by Obsessive Films due to unavoidable circumstances
Change of mind is not a valid reason for a refund once the service has been delivered or editing work has begun.
9. Liability
We take all reasonable steps to deliver high quality work.
However, we are not liable for:
• Lost or damaged footage due to circumstances beyond our control
• Weather, venue restrictions or third party interference that affects filming or photography
• Indirect or consequential losses
Our total liability is always limited to the amount paid for the service.
10. Data Protection
We collect basic information needed to process your booking.
We do not sell or share personal information with third parties except when required for legal or financial compliance.
11. Changes to These Terms
We may update these Terms of Service at any time.
The latest version will always be available on this website.
12. Contact
If you have any questions about these Terms, please contact us:
Email: info@obsessivefilms.com
Website: www.obsessivefilms.com